Frequently Asked Questions

Yes Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Sialkot, Gujranwala & every city nationwide and nationwide. Cash on delivery available.

Rs. 300 for 1–2 items, Rs. 450 for 3–5 items, and Rs. 600 for 6–8 items. For more than 8 items, we'll confirm shipping after contacting you. Shipping charges are added at checkout. Cash on delivery pays the full total when your parcel arrives — no advance payment. Online payment (bank, Easypaisa, Sadapay) gives you 10% off.

Yes. COD is available on all orders across Pakistan. The courier collects the full order total including shipping when your parcel arrives. No delivery charges in advance. Bank transfer and Easypaisa pay the same full total online with a payment screenshot at checkout.

Cash on delivery (COD), bank transfer, and Easypaisa. Every method charges the full order total including shipping. Bank transfer and Easypaisa require a payment screenshot at checkout.

No. Brandza does not accept returns or refunds on purchased items. Unused bags in original condition may be exchanged once within 7 to 10 days of delivery. After one exchange, the item cannot be exchanged or returned.

No. Refunds are not available. Brandza does not accept returns or refunds on purchased items. Unused items in original condition with tags attached may be exchanged once within 7 to 10 days of delivery. After one exchange, the item cannot be exchanged or returned.

WhatsApp us at +92 315 0106373 within 7 to 10 days of delivery with your order number. Exchange is allowed once only, on unused items in original condition.

Use our Track Order page or message us on WhatsApp with your order number.